Unveiling the potential of patient support programs for real-world insights: an interview with Allison Wills, 20Sense

Patient support programs (PSPs) have become essential tools to help patients taking specialty medicines manage the often-complex nature of their disease. By gathering data while aiding in financial support, medication administration and education, PSPs hold the potential to improve patient care and inform broader healthcare decision-making. A recent peer-reviewed article and report have delved into the role of Canadian PSPs in collecting real-world data (RWD) and addressing challenges in data quality, bias, and trust, with an emphasis on PSP developers’ ongoing efforts to enhance data collection processes for acceptance by healthcare decision-makers. In this interview, lead author Allison Wills (20Sense)...